The purpose of this page is to inform the visitors to our website about how we collect, process and use the personal data visitors provide us with in order to satisfy their needs, or that we collect for the purpose of improving the services we offer.
This page informs you of your rights with regards your personal data and is an addition to our website’s legal notice that you can find at the following address https://www.capdagde.com/mentions-legales.
WHO ARE WE?
The data controller is the Cap d’Agde Méditerranée Tourist Office, represented by the Director.
Do you have any questions about how your personal data is processed? Would you like to exercise your rights?
- By registered mail: DPO – Cap d’Agde Méditerranée Tourist Office – BP 544 – 34305 LE CAP D’AGDE cedex
- By email to the attention of the DPO, using the following contact form.
PROCESSING YOUR PERSONAL DATA
For the purpose of putting consumers in contact with producers or traders, personal data is processed in accordance with the provisions of the General Data Protection Regulation (GDPR) n°2016/679 of the European Parliament and Council of the 27 April 2016, and the latest modified version of the Data Protection Act n°78-17 of 6 January.
Data is processed only with your consent.
The purpose of this processing is to put consumers in contact with producers or traders.
Your personal data is collected in the following cases:
– When you visit our website,
– When you use the different services offered by our website,
– When you use geo-tracking functions,
– When you make bookings / purchases on our booking platform,
– When you sign up to our newsletter and inform us of your interests,
– When you interact with our services online,
– When you submit requests for information or claims.
The data is:
- only communicated to the departments of the Cap d’Agde Méditerranée Tourist Office, and subcontractors working on its behalf: the company Ingénie and the Agence Wonderful and its subcontractor Ovéa.
- stored for a period of 3 years. Beyond this duration, the data is removed or rendered anonymous and kept only for statistical reasons. Generally, we only store your personal data for the duration that is necessary in order to carry out the tasks this data was collected for, or if we have a legitimate reason to keep it beyond the 3-year period.
Your data shall not be:
- sold or used for other purposes besides those previously stated.
- transferred to a third-party country in Europe or an international organisation.
RIGHTS OF THE PERSON CONCERNED BY THE PROCESSING
As regards the processing of your personal data, you have certain rights, set by the GDPR, and you can choose to exercise these rights by contacting the DPO using this form, along with proof of your identity:
- the right to access your personal data that is being processed (article 15 of the GDPR),
- the right to withdraw your consent at any time, without calling into question the processing carried out up until then (article 7 of the GDPR),
- the right to request that the data controller rectifies inaccurate data or adds to incomplete data (article 16 of the GDPR),
- the right to request your data is removed, in the cases set out in article 17 of the GDPR,
- the right to limit the processing of your data, either by stopping all or a part of the processing of your personal data, with the exception of data storage (article 18 of the GDPR),
- the right to portability with regards your data (article 20 of the GDPR),
- the right to object at any time, on grounds relating to their particular situation, to the processing of your personal data, including profiling. (Article 21 of the GDPR),
- The right to lodge a complaint with the French Data Protection Authority (CNIL) (article 13 of the GDPR).
PROTECTION OF YOUR DATA
The Cap d’Agde Méditerranée Tourist Office shall implement technical and organisational security measures to ensure the availability, integrity and confidentiality of personal data, in order to prevent this data from being distorted, damaged or accessed by a third party. A certain level of security is guaranteed, adapted to the risks linked to processing and to the nature of the data to protect.
In addition, it is your responsibility to ensure the confidentiality of the password chosen to access your account on the booking platform reservation.capdagde.com. Do not communicate this information to anyone else. If you share your computer, do not forget to log out before leaving a service.
OUR COOKIES RESPECT YOUR PRIVATE LIFE
We use cookies to analyse the traffic to our website, personalise our service and to improve your experience on our website. These cookies are completely anonymous. Some cookies are only stored with your consent, in accordance with recommendations from the French Data Protection Authority (CNIL).
Technical cookies
These cookies store login information and provide you with a secure connection. They are necessary for the website to function correctly.
| Name of cookie | Data controller | Purpose | Storage duration |
| SESSXXX | cap d’agde | Session cookie to connect the user to the website | Session |
| axeptio_cookies | cap d’agde | Cookie that stores cookie preferences | 12 months |
| axeptio_all_vendors | cap d’agde | Cookie that stores cookie preferences | 12 months |
| axeptio_authorized_vendors | cap d’agde | Cookie that stores cookie preferences | 12 months |
| has_js | cap d’agde | Cookie for javascript display | Session |
Web analytics cookies
These cookies allow for website optimisation and to collect statistics.
| Name of cookie | Data controller | Purpose | Storage duration |
| _ga | Saves a unique identifier used to generate statistical data about the way in which visitors use the website. | 13 months | |
| _gat | Used by Google Analytics to radically decrease query rates. | 1 day | |
| _gid | Saves a unique identifier used to generate statistical data about the way in which visitors use the website. | 1 day | |
| _gcl_au | Google Adsense | Saves and monitors interactions with advertisements | 4 months |
| _fbp | Saves a unique identifier used to generate statistical data about the way in which visitors use the website. | 3 months | |
| sb | Saves information about the user’s browser | 12 months | |
| datr | To ensure fraud prevention | 12 months | |
| fr | To activate advertisements or retargeting | 3 months |
Advertising cookies
These cookies enable visitors to the website to be monitored.
| Name of cookie | Data controller | Purpose | Storage duration |
| GPS | YouTube (Google) | Saves a unique identifier on mobile devices in order to put in place GPS tracking. | 1 day |
| VISITOR_INFO1_LIVE | YouTube (Google) | Attempts to estimate the bandwidth of users on pages with built-in YouTube videos. | 179 days |
| YSC | YouTube (Google) | Saves a unique identifier to store statistics about YouTube videos watched by the user. | Session |
As well as choosing to accept or not the cookies we use via the special screen provided, you can also choose to manage and/or delete cookies whenever you want from your computer.